Privacy Policy

This Privacy Policy describes how Transinkok collects, uses, and protects personal data in compliance with Portuguese and EU regulations, including the General Data Protection Regulation (GDPR).

1. Controller Information

Transinkok, located in Lisbon, Portugal, is the controller responsible for personal data collected through this website and our services.

2. Data We Collect

We collect personal data such as name, email address, phone number, organisation, and role when you submit forms, request resources, or enrol in programs. We also collect analytics data about website usage.

3. Purpose of Processing

Personal data is used to respond to inquiries, deliver resources, administer training programs, and send relevant updates with your consent.

4. Legal Basis

We process personal data based on consent, contractual necessity, or legitimate interests in providing educational services and improving our offerings.

5. Data Retention

Data is retained for as long as necessary to fulfil the purposes outlined, comply with legal obligations, or until you request deletion. We review retention periods annually.

6. Sharing of Data

We do not sell personal data. We may share limited information with service providers who support program delivery and analytics, bound by confidentiality agreements.

7. International Transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

8. Data Subject Rights

Under GDPR, you have rights to access, rectify, erase, restrict, or object to processing of your personal data. You may also request data portability.

9. Exercising Your Rights

To exercise any rights, contact us at [email protected]. We will respond within one month.

10. Cookies and Tracking

We use essential and analytical cookies. For detailed information and control options, refer to our Cookie Policy.

11. Data Security

We implement technical and organisational measures such as encryption, access controls, and secure storage to protect personal data.

12. Children's Data

Our services are not directed to children under 16. We do not knowingly collect data from minors without parental consent.

13. Updates to this Policy

We may update this Privacy Policy to reflect changes in law or services. The revision date will be noted, and significant changes will be communicated.